Refund policy

At MommEase, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we are here to help.


Returns

  • Items can be returned within 7 days from the date of delivery.
  • The item must be unused, in the same condition as received, and in its original packaging.
  • Return shipping costs are the responsibility of the customer unless the item was defective or wrong.


Exchanges

  • If you received a defective or damaged item, we will gladly exchange it at no extra cost.
  • Please contact us within 48 hours of receiving the item.

 

Refunds

  • Once we receive and inspect the returned item, we will notify you of the refund approval.
  • Refunds will be processed back to your original payment method within 5–10 business days.




Contact Us

For return or refund requests, please email us at: support@mommease.ae